1. Packed by hand, next business day
Your order is picked from our own stock in Enter, checked once more, wrapped and boxed — by the same person who tested the cartridge.
2. PostNL international parcel, tracked
The parcel leaves the Netherlands with a tracking number that follows it door to door. The customs paperwork on the parcel is ours, not yours.
3. Customs in the Philippines
The parcel is declared with its contents and value. If anything is due under the rules of the Philippines, PHLPost or customs collects it before delivery — the rule and the threshold are on this page, so there is no surprise at the door.
4. PHLPost for the last mile
In the Philippines the parcel is handed to PHLPost, which delivers it to your door — the same tracking number keeps working all the way.
You pay in Philippine pesos — credit card or PayPal. The amount at checkout is what your card or PayPal is charged, at our fixed shop rate; your bank converts nothing.
30 days to return, to our address in the Netherlands, tracked. Mark the customs form of the return parcel “returned goods”, so no Dutch import tax is charged.
Our games are European PAL editions. Consoles from several regions are sold in the Philippines, and region-locked systems (3DS, Wii, Wii U, GameCube, N64, SNES, NES) only start a European game on a European console. Region-free systems play every edition: Game Boy, Game Boy Color, Game Boy Advance, DS, Switch, PS4 and PS5. Not sure about your console? Ask us in the chat.
Consoles come with a European power supply (230 V), which runs on the 220 V Philippine mains. Only the plug differs: the round pins of the Europlug need a simple adapter for the flat-pin Type A/B socket — no voltage converter.
Do you ship to the Philippines?
Yes — every order ships as a tracked PostNL parcel from our own stock in Enter, the Netherlands, and is delivered by PHLPost. It leaves on the next business day and arrives in 9-23 business days.
What does shipping to the Philippines cost?
From ₱735.46 for one game, sent as a tracked PostNL letterbox packet; at most ₱1,731.68 up to 2 kg (more games or a handheld console — priced by weight, so a second game adds only a little) and ₱3,610.44 for a full parcel (a home console or anything heavier), always tracked door to door. Loose Pokémon cards travel as a tracked letterbox packet: ₱735.46 for up to 12 cards. The exact rate is shown at checkout before you pay — and that is exactly what you pay.
Who delivers the parcel, and can I follow it?
PostNL carries the parcel out of the Netherlands and hands it to PHLPost in the Philippines. The shipping e-mail carries the tracking number, which follows the parcel door to door; you can also follow it from the order page on this site, and ask us in the chat at any point.
Is there a customs or tax threshold for the Philippines?
The Philippines is outside the EU, so the parcel goes through Philippine customs. If the goods in your parcel are worth ₱10,000 or less, you pay no duty and no tax: that is the de minimis value in the Philippine customs law, and shipping costs do not count towards it. Above ₱10,000 customs charges 12% VAT and, depending on the item, import duty; PHLPost collects it before handing over the parcel, with a handling fee. None of this is included in the price at checkout.
Which currency do I pay in, and what about the exchange rate?
You pay in Philippine pesos — credit card or PayPal. The amount at checkout is what your card or PayPal is charged, at our fixed shop rate; your bank converts nothing.
How are the games packed for the journey?
Cartridges and cards travel in a rigid, padded parcel; boxed games and consoles are wrapped and boxed with padding on every side. Every parcel is tracked, and a loose cartridge never travels in a plain envelope.
Can I return an order from the Philippines?
30 days to return, to our address in the Netherlands, tracked. Mark the customs form of the return parcel “returned goods”, so no Dutch import tax is charged.
Will the games play on my console, and will a console work on local power?
Our games are European PAL editions. Consoles from several regions are sold in the Philippines, and region-locked systems (3DS, Wii, Wii U, GameCube, N64, SNES, NES) only start a European game on a European console. Region-free systems play every edition: Game Boy, Game Boy Color, Game Boy Advance, DS, Switch, PS4 and PS5. Not sure about your console? Ask us in the chat. Consoles come with a European power supply (230 V), which runs on the 220 V Philippine mains. Only the plug differs: the round pins of the Europlug need a simple adapter for the flat-pin Type A/B socket — no voltage converter.